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Unisys Study: Leading Organizations Move Beyond IT and Business Alignment to Drive Results

Leaders adopt balanced IT practices to achieve multiple business outcomes ñ from customer satisfaction to revenue and profit growth

19 May 2008
© 2008 Business Wire. All Rights Reserved.

BLUE BELL, Pa. – (BUSINESS WIRE) – According to new research from Unisys Corporation (NYSE:UIS), information technology (IT) organizations that are most innovative in adopting best practices for IT services delivery – whether developed from within the organization or with partners – are more effective than others in achieving desired business results. Those organizations consistently focused on multiple value-based outcomes affecting service, reputation and growth in addition to traditional operational considerations such as efficiency and cost reduction.

Unisys commissioned the global best-practices research, which was conducted online late in 2007 by IDG Research Services Group.

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