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How Three Brands Got Smart About Social Media

6/13/2008

At one marketing conference after another, digital marketing gurus exhort others to experiment and not be afraid of failure in social media, mobile, or elsewhere.

A cacophony of voices are chanting: Put on a good face for Facebook, chirp on Twitter, tap dance for YouTube -- all without looking stupid, appearing phony, breaking the law, alienating customers, or busting the budget.

No wonder some marketing executives are paralyzed.

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